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Merchandise return and claim


It is your responsibility to inspect the goods received before signing the packing slip. Any material received damaged must be declared to us within 5 days of the date of reception.

 

No returns will be accepted without prior authorization. The goods must be received in good condition and accompanied by the original invoice.

 

The returned goods shoul be mailed prepaid.

 

The special order merchandise is not returnable.



Groupe PROMAX is a Canadian company having its head office in Quebec.